At prewa, we understand that the reliability of your machine is crucial to your business. That’s why we offer a maintenance contract that is not only free of charge, but also includes discounted hourly rates if you choose to take advantage of it.
Here’s what our service offer includes:
- Proactive appointment scheduling: We’ll take care of when the next service is needed for your machine.
- Documented service calls: Full traceability of all work carried out and what is due next.
- Fast response time: Service call-out within a maximum of 24 hours, also available at weekends via mobile phone.
- Standard spare parts from stock: Quick access to essential parts such as Teflon, piercing blades, heating cartridges and sensors.
- Reachable via WhatsApp Business: For fast and uncomplicated communication.
- Professional advice: Our experts support you with retrofitting or converting your machines.
- Highly qualified technicians: Our team consists of highly trained specialists.
- Machine accessibility via modem: For quick diagnostics and remote support.
This is how we want to ensure the performance and efficiency of your machines. Contact us today to find out more about our maintenance contracts and services!
